Not only was Tracey our real estate agent, she quickly became our trusted consultant, advisor, and guide throughout the entire journey. Tracey really gets to know you so she can understand not only your likes and dislikes, but also your tastes. Rather than just find houses that met our desired list of features, Tracey found us houses that also felt like “home”. She has a friendly, engaging, and cheerful style that took the stress out of the process and let us enjoy the search for our new home.
Every single house Tracey showed us was a solid candidate in terms of features, location, and price range. The viewing appointments were methodically scheduled and information about each property was printed out and provided as a packet in advance. During the viewings, Tracey helped advise us on the positives, negatives, decorating options, and even found one showstopper regarding subtle foundation issues. She really wanted to make sure we would be very happy with our home in the long run and was not just trying to sell us a house.
We ultimately decided to purchase a new home and Tracey stayed actively engaged in all the walk-throughs and various appointments associated with new homes. She even worked with the builder (after we were already under contract) and found a discount available to us as USAA members. She also helped identify punch-list items that we had missed and fed those back directly to the builder for correction. Tracey consistently delivered “above and beyond” our expectations and always looked out for our long term interests.
Bottom line, Tracey is professional, knowledgeable, organized, hard-working, and extremely committed to long term customer satisfaction. I would highly recommend her for your real estate needs in DFW. May 23, 2017 Paul K.